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Insight: Virtual card home did not have proper zoning and information hierarchy which led to education getting muddled together.

  • Digital wallets needed more clarity and affordance.
  • The page needed more differentiation between the virtual card at the top of the page compared to the ones the customer creates for specific stores.

Solution:

  • Increase negative space on the page for more visual balance.
  • Add headers to further educate the customer on the value of each section with action forward verbs.

Impact: Evaluating in market. Results to come.